/// Support Center

Find answers instantly. Select a topic below.

🎟️

Tickets & Booking

Refunds, Exchanges, Name Changes

📍

Event Information

Locations, Timetables, Accessibility

👤

Account & Payments

Login, Payments, Invoices

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Work with Us

Sponsors, Press, Careers

/// Frequently Asked Questions

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How do I receive my tickets? ▼
Tickets are sent via email immediately after purchase. You can also access them in your account dashboard under "My Orders".
Can I get a refund? ▼
Refunds are generally not available unless an event is cancelled. Please check the specific terms and conditions for each event.
Is there a specific dress code? ▼
We encourage individual expression. Wear what makes you feel comfortable and confident. Just no flip-flops.
I forgot my password, what do I do? ▼
You can reset your password from the login screen by clicking "Forgot Password". A reset link will be sent to your email.
How can I become a partner or sponsor? ▼
Use the contact form below and select "Other" or email us directly at partners@wavecoming.com with your proposal.
How can I request an artist? ▼
We love hearing from our community! You can request your favorite artists by sending us a DM on Instagram @wave.coming or emailing us at info@wavecoming.eu.

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